Privacy policy.
Effective Date: October 26th, 2023
1. Introduction
Welcome to Dart Rides! This Privacy Policy is designed to help you understand how Dart Rides ("we," "our," or "us") collects, uses, shares, and protects your personal information when you use our mobile application and related services (collectively, the "Services"). By using Dart Rides, you agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1. Information You Provide: When you use Dart Rides, we may collect personal information that you voluntarily provide, such as your name, email address, phone number, and payment details. This information is necessary to create and manage your Dart Rides account.
2.2. Location Information: Dart Rides relies on your device's location services to provide our transportation services. We collect and store your location data to help match you with drivers, facilitate pick-up and drop-off, and improve the quality of our services.
2.3. Transaction Information: We collect information related to your rides, such as ride dates, times, distance, and fares. This data is used for billing, customer support, and analytics.
2.4. Device Information: We may collect information about your device, including its unique identifiers, operating system, and hardware details. This information helps us improve the performance and compatibility of our app.
3. How We Use Your Information
3.1. Providing Services: We use the information we collect to deliver the Dart Rides services to you, including matching you with drivers, facilitating payments, and providing customer support.
3.2. Communications: We may use your contact information to send you important updates, promotional materials, and information about your account.
3.3. Safety and Security: We use your data to ensure the safety and security of the Dart Rides platform, including the screening of drivers and monitoring for fraud or suspicious activity.
3.4. Improvements: We use collected data for analytics and research purposes to enhance the quality, features, and safety of the Dart Rides app.
4. Information Sharing
4.1. Service Providers: We may share your information with third-party service providers who help us operate, maintain, and improve our services. These providers are contractually obligated to protect your information.
4.2. Legal and Safety: We may share information as required by law, to protect our rights, privacy, safety, or property, or in response to legal requests.
4.3. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.
5. Your Choices
5.1. Account Information: You can update or delete your Dart Rides account information at any time by accessing your account settings in the app.
5.2. Location Services: You can control access to your device's location services through the app settings or your device settings.
6. Data Security
We implement reasonable security measures to protect your personal information. However, please be aware that no data transmission or storage can be guaranteed to be 100% secure.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time, and any changes will be posted within the app. Your continued use of Dart Rides following the posting of changes constitutes your acceptance of those changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or Dart Rides' data practices, please contact us at:
contact@dartrides.com
9. Conclusion
Thank you for choosing Dart Rides. We are committed to protecting your privacy and providing you with a secure and convenient transportation experience. By using our services, you agree to the terms outlined in this Privacy Policy.